FAQ

Shipping & returns

We offer free worldwide shipping for all orders over 50 € on coconutlove.org. For orders under 50 €, a Standard shipping rate of 9.90 € will be applied. 

The merchandise will ship within 1 to 2 business days after your order is received. 

During the check out process, you can choose to receive a gift wrap. You can select this option at the Shipping step and can also add a message, we will print it on a card for you. 

Returns will be accepted within 30 days of the date of purchase, with a receipt and in original condition and packaging. 

Returns are eligible for exchange or a store credit only. 

 

Coconut Love  stands behind the quality and craftsmanship of all of our products. If you believe your item is defective or has been damaged en route, please contact us. 

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